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All round after-sales service for industrial crane systems

28.01.2022 von Achim Altmann

A company that buys a cleanroom and additionally needs a crane system to transport heavy components, must cover countless areas of learning and manage a lot of challenges. According to users, the limits of capacity become apparent both in terms of time and personnel. But once the facility is set up and the supplier has removed the last tools, the brand-new system operator is faced with new unknown issues. What are the duties now, what about maintenance, occupational safety, deadlines? These and other (basically non-technical) questions can make the proud system owner sweat.

As a specialist for highly complex and individually designed crane systems, Altmann GmbH does not allow such a situation to arise with its customers. The company offers what is known as a 360-degree service which, after delivery of the system, includes technical expert approvals in accordance with DGUV1, on-site staff training, regular maintenance and repairs, partly even by remote maintenance. If required, a later conversion or modernization of the crane can also be included.

Above all however, Altmann actively supports its customers in fulfilling their obligations as an operator. As conveyor systems, cranes and hoists are systems that require monitoring, and the operator is responsible for their safety. These legal operator obligations are stipulated in several regulations, which may cause considerable uncertainty. For Altmann customers, it is reassuring to know that the supplier can also carry out the so-called UVV2 inspections if required.

This includes:

  • the test prior to initial operation according to BetrSichV3,
  • the annual inspection according to BetrSichV,
  • electrical measurements of any kind,
  • maintenance checks including the necessary adjustment work,
  • determining the remaining service life for hoist gears and
  • the documentation of the test certificates and test reports



During the thorough and regular inspection of the crane systems, the trained Altmann technicians examine the condition of the crane systems down to the finest detail. They record defects, security violations and possible failures. However, they also assess possible risks, identify opportunities for improvement and make appropriate recommendations. This increases the reliability and overall service life of the crane systems. And it applies to all products, not just to the cranes supplied by Altmann.

The advantage for the system operator who is held liable is obvious: the entire burden is taken off his or her shoulders and placed in the hands of experienced specialists. In addition, a detailed digital test report with exact naming of all inspected components ensures transparency.

In order to really give the service 360 ​​degrees, Altmann even offers a spare parts service for all common crane manufacturers, the reproduction of spare parts as well as customized parts and solutions. All round service and safety.

For further information on operator's obligations please visit:



1 German Social Accident Insurance

2Accident Prevention Regulations

3Operational Safety Ordinance


Editorial contribution: